Citizen , the ego - proclaimed crime - fighting app , has launched a Modern premium armed service that , for $ 20 a calendar month , lets you do something you could already do for gratuitous .
The society ’s regular political platform is a public safety notification system that use push alerts to severalise users about emergency - related incidents pass in their area ( fires , car crashes , condemnable activeness , etc ) . Now , however , it has launched its paid service , visit “ Protect”—described as an “ on - demand , individualise , peregrine protection subscription that gives you 24/7 access to Citizen ’s squad of extremely train Protect Agents . ” What is a Protect Agent , you necessitate ? Frankly , they go a lot like your typical emergency dispatchers — you know , the sort you get when you call 911 , for devoid ? There are some tweak , however .
… your audio frequency is monitored by our AI - power applied science which identify vocalize that indicate trouble , like a scream for example . When a distress sign is discover , you will be asked if you ’d like to be unite with a Protect Agent . And if you do n’t answer within 10 seconds , you ’ll be mechanically connected just in case you ’re experiencing an exigency .

Photo: BRIDGET BENNETT/AFP (Getty Images)
consort to the party , the service of process also render a “ text - only ” pick , which can be used in situations where a caller “ may not require to be seen call 911 . ” This is for if you ’re being concur hostage or something ? A Citizen spokesperson provide the follow example :
We ’ve seen Protect used in many different situations , whether someone has first date jitters , is get into a rideshare late at night , is in a difficult domestic situation , or is simply feeling unsafe whether they ’re walk home alone .
The company says that it is establish the new service after testing it with nearly 100,000 beta users , and claims that it ’s trying to augment , not replace , already existing emergency answer divine service . Yet as much as Citizen would like to convince Americans that it ’s trying to keep us all safe , it ’s just hard to look past its weird account , or its apparently un - ironic desire to become a fix of the overly surveilled future tense none of us actually want to live in .
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When itlaunched back in 2016 , the app went by the name “ Vigilante”—and its occupation exemplar was to ask users to capture and send videos of terrible things happening in their neighborhood ( fires , shootings , etc ) . It subsequently get a large hard cash infusion and rebranded . In recent time , it has been on a missionary post to aggressively expand in any way it can — drop out risky ideas for bizarre new service and then frequently backtracking . For instance , it recentlyannounced architectural plan — and thensubsequently scrapped them — to commit on - demand security teams to app users ’ neighborhoods , a variety of Uber - meets - Blackwater thing that seemed like a really speculative idea . More recently , it come to Christ Within that Citizen has been paying app users tobasically becomeJake Gyllenhaal ’s character from Nightcrawler , depute them into a pseudo - broadcast news media pack to charm footage of local carnage , in a move that sign a possible interest inthe local news market .
However , despite all these ambition of collective growth , it ’s not totally clear how useful Citizen ’s core public base hit feature in reality is . If you mind to some users ’ reviews , it does n’t vocalise that great : “ The one thing I ’ll say about this app is that I do n’t like it , ” said George G , a Los Angeles resident physician , in his 2019 YouTube reviewof the app . “ It just bombards you with all of this information . A lot of 911 calls are bullshit anyways . So if you require your earphone going off nonstop , say you there ’s a shot or a car crash that was 10 nautical mile away — which is literally , fundamentally on a unlike planet if you live in Los Angeles — this app is not for you . ”
Jake GyllenhaalsoftwareUber

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